Privacy Policy

Privacy Policy

Introduction

Welcome to https://granite-countertops.alertblitz.com (hereafter referred to as “Granite Countertops” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines our commitment to protecting your personal information and explains how we handle data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability for Data Protection Act (CTDPAA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://granite-countertops.alertblitz.com
  • Any mobile applications or software we offer
  • Online services and products accessed through our platform
  • Interactive features on our websites, such as comment sections and forums

Please note that this policy does not extend to third-party platforms, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

  • You utilize our applications or services as an authorized user
  • You visit any of our websites linked to this policy
  • You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

At Granite Countertops, we collect several types of personal data to enhance your experience and improve our services. These include:

Account Information:

  • User names and passwords
  • Contact details (email, telephone number)
  • Address for shipping and billing purposes

Payment Information:

  • Credit/debit card numbers
  • Expiry dates
  • Card verification values (CVV)
  • Billing addresses

Financial Information:

  • Bank account details (if used for direct transactions)
  • Transaction history

Purchase Information:

  • Products or services purchased from our website, including quantities and prices
  • Order history and tracking information

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs), international mobile subscriber identities (IMSI), and similar technologies

Location Data:

  • Geolocation data collected through GPS, Wi-Fi, or cell tower signals

Feedback:

  • Responses to surveys, feedback forms, or product reviews

Social Media Information:

  • User profiles, posts, and interactions on our social media platforms

Product Information:

  • Preferences, customization choices, and product recommendations based on user behavior

We gather this data through various methods:

  • Direct input from you when creating an account, making a purchase, or filling out forms
  • Automated technologies used to enhance your browsing experience and collect usage data
  • Third parties who provide us with aggregated or de-identified data for marketing or research purposes (with their respective privacy policies applying)

Cookies

Cookies are small text files stored on your browser by websites to remember certain pieces of information. We use cookies for the following reasons:

Strictly Necessary:

These ensure basic functions, such as allowing you to navigate our website and access secure areas.

Preferences:

Cookies store user preferences, ensuring a personalized experience when returning to our site.

Analytics:

They enable us to analyze traffic patterns, track usage, and improve the overall performance of our website.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements. Once the retention period expires or upon request for deletion, we securely delete or anonymize the data.

Security Measures

At Granite Countertops, we prioritize the protection of your personal data. We have implemented robust organizational and technical safeguards, including:

  • Encryption of communication channels
  • Secure third-party processing partners who adhere to strict privacy standards
  • Access controls and regular security audits to prevent unauthorized access or disclosure

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under specific circumstances.
  • Restriction: The right to limit the processing of your personal data in certain situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Privacy Team via email at [email protected] or by mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, requests for access or correction, or to unsubscribe from our communications, please contact us: